It’s been a busy couple of weeks for our developers here at Merchandise. But finally the time has come for us to unveil our new index system. Customers can use the index to find exactly what they are looking for, faster and easier than ever before. It’s quite literally as easy to use as A – Z!
We are continually trying to improve the service which we can provide customers and the index system is a great way for us to do this. Whether a customer is after 1 product or 50, we are confident that the index system will provide a better experience by filtering out any unwanted items.
Having spent the past week or 2 with 9 spread sheets full of supplier, customer and all our past order data and no where for them to go. I set about selecting a new piece of software for us to use as a CRM (Customer Relationship Management).
The term CRM is used very broadly in the tech world to describe a whole manner of things. Usually anything to do with tasks and opportunities and project management etc is scooped into the term CRM.
Something we have been careful not to do with our new order process system is bulk it out with loads of features that go beyond what we originally designed it for.
ProMart is brilliant for managing orders start to finish and knowing where everything is up to. However we needed to look at a database system that could look after customer interactions and was fast and easy to search for contacts and viewing all the extra information about a client that can be stored.
I have decided to start accepting random pitches for guest posts on this site. We have a lot on content on our Blog that is useful, but at the same time some that is not so useful. Over the next year or so I intend to remove the not so useful articles and replace them with excellent content. I will continue to post my own blogs on the site.
Since I know the way many bloggers think, I am going to set down a few guidelines that I ask you to adhere to. Failure to adhere to these will result in me rejecting your post. Also, I reserve the right to not publish a post if I do not think that the quality is up to par with the other articles on this site.
Your post MUST be around the topics of…
Promo Gifts recently had the honour of supplying Boris Johnson’s BackBoris2012.com merchandise for a series of events. The main one being the Conservative Party Annual Conference in Manchester.
We recently moved into our new fully refurbished offices based in West Drayton. We have setup our new office with completely new equipment. All the staff have brand new computers that are considerably faster than their previous models. We have also invested in new Macs for the Artwork and Marketing Department. In the last 6 months we have:
Well we are now all settled in our new building. Pictures on Google Maps as promised.